We are the proud owners of a Class A office building in beautiful Incline Village, NV. For the first dozen years, we chose to share the management responsibilities by doing collection, payments, and leasing ourselves, and delegating the remainder of facility management to a reliable, but part time, local manager: we directed, he executed. Neither my partner or I resided in or near Incline Village.
What was missing from our combined management approach was proactive and seasoned onsite management to assure tenant satisfaction and eliminate problems before they occurred. We were fortunate to find the answer to that void in Scott Dutcher of Chase International.
Scott manages high end commercial and private residences in Incline. He tailored his duties to our specific requirements and fairly based his (Chase’s) monthly fee accordingly. If you’re seeking a ‘managing partner’ who is ethical, hard-working, asserts initiative while increasing property value, we would like to highly recommend Scott as your top candidate.
Scott has a long and successful full-time career of property management in incline Village. He has a thorough knowledge of best management practices and has long standing relationships with respected local service providers. He approaches his work with high energy and a confident focus.
Agreed upon actions items are completed quickly and documented from start to finish. Larger action items that are deferred don’t get forgotten but are scheduled and dealt with at the appropriate time. Items with an agreed to dollar limit are satisfactorily completed with our participation. His communication skills are excellent.
All activities from identification, to bid proposal, to completion are documented and communicated in real time as if we were onsite ourselves. So, if it sounds to you that we are very pleased with Scott’s performance, you have it correct! If you are seeking a team member, who acts more like your equity partner, then your search could be over.
-Ray and Sue Henricksen